Booked solid and losing money on Saturdays
What we foundTwo trucks, four crews, $1.6M of revenue, and an owner dispatching from his phone at six in the morning. Weekend jobs — the busiest ones — were priced the same as a Tuesday.
What we didKept every crew and the owner's dispatcher. Put in online booking with a deposit, repriced weekend and walk-up work, and added a third truck instead of a bigger yard.
What we'd do differentlyWe waited a year too long on dispatch software. That year cost us two crews' worth of overtime.
“They met my crew before they met my accountant.” — Owner, Moovers